LPFA - your pension our world
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Member Contacts
General Queries
You may contact the LPFA in writing at:
LPFA
Dexter House, 2 Royal Mint Court
London, EC3N 4LP
You may also contact us by telephone using one of the numbers below:
| Pensioners | Contributors |
|---|---|
| 0845 30 30 335 | 020 7369 6118 |
Alternatively you can contact us by Fax on 020 7369 6111 or b y Textphone on 020 7369 6119
Annual Benefit Statement Queries
If you have any queries with your annual benefit statement please contact us on 020 7369 6118
Email enquiries are welcome, please email us at enquiries@lpfa.org.uk with either your National Insurance (NI) number or your payroll number.
Finding the LPFA
Should you wish to visit, you may do so without appointment between the hours of 8.30am and 5.00pm Monday to Friday. Dexter House is located at the rear of the Royal Mint Court complex opposite the northern end of Tower Bridge. The nearest stations are Tower Hill (Underground, District Line), Tower Gateway (Docklands Light Railway) and Fenchurch Street (Overground Rail). Please note that car parking in the area is limited and expensive. You can view a map of LPFA's location in PDF format (176k)
Complaints
If you feel the need to make a complaint about the service you receive from LPFA please use the process shown in the Complaints Procedure (PDF format 106KB).